Privacy Policy

1. General Provisions

1.1. This Privacy Policy applies to all information that the Company may obtain about users during their use of the website stimservices.kz, including feedback forms, job applications, and inquiries.

1.2. By accessing and using our website, submitting requests, or contacting us through electronic forms, you confirm that you have read, understood, and agreed to the terms of this Policy.

1.3. If you do not agree with any terms of this Policy, please refrain from using the website and do not submit your personal data through our online forms.

2. Categories of Collected Personal Data

2.1. The Company collects and processes only the personal data voluntarily provided by the user when filling out feedback forms on the website:

• Full Name (surname, first name, patronymic);
• Company Name (organization, position);
• Contact Telephone Number;
• Email Address (E-mail);
• Inquiry message / comments and any attached documentation provided by the user.

2.2. In addition, our website automatically collects standard non-identifying technical data during your visit, such as IP address, browser type and version, language settings, operating system, and referrer URL.

3. Purposes of Personal Data Processing

3.1. The Company processes personal information strictly for the following purposes:

• Processing and responding to your inquiries, feedback, and commercial requests;
• Providing professional engineering, technical, consulting, and well-drilling services information;
• Recruitment and consideration of applicants for open vacancies;
• Establishing business communication and negotiating cooperation agreements;
• Improving website usability, analytical tracking, and overall service quality.

4. Legal Grounds and User Consent

4.1. The processing of personal data is carried out on the basis of the Law of the Republic of Kazakhstan "On Personal Data and their Protection".

4.2. By submitting any online form on our website, the user gives free, specific, informed, and unambiguous consent to the processing of the provided personal data in accordance with the terms of this Policy.

5. Data Storage and Security Measures

5.1. Personal data is stored on secure servers and protected by advanced technical, administrative, and organizational measures against unauthorized or accidental access, destruction, modification, blocking, copying, or dissemination.

5.2. Access to personal information is strictly restricted to authorized employees of Stim Services LLP who require such data to perform their official duties and are bound by confidentiality obligations.

5.3. Personal data is retained only for the period necessary to achieve the processing purposes or as required by applicable laws.

6. Third-Party Disclosure

6.1. The Company does not sell, lease, disclose, or transfer personal data to third parties, except in the following cases:

• With the prior explicit consent of the user;
• To fulfill legal obligations pursuant to the legislation of the Republic of Kazakhstan (upon lawful requests of courts, law enforcement, and authorized government authorities).

7. Rights of the User

7.1. Every user has the right to:

• Obtain information regarding the processing of their personal data;
• Request rectification, updating, or deletion of incomplete, inaccurate, or outdated data;
• Withdraw previously given consent to personal data processing by sending a written notice to the Company.